Guide
Direct Booking Guide
Why a hotel website booking path must respect HMS availability, rates, deposits and folio readiness.
Front desk tied to financeNight Audit before closeOwner view without chasing reports
Tonight's control pointClean closeFolio, payments, rooms and audit exceptions visible before the day is locked.
What to look for
This guide explains how to evaluate whether the hotel system protects the operating record from booking to management review.
Public booking should not be treated as a normal contact form.
Availability and rates must come from backend HMS logic.
Deposit policy should be quoted before reservation.
Booking payloads should reach HMS as operating records.
Fallback contact forms should only handle exceptions.
Review PREHOOS against this checklist.
Book a walkthrough and see how the workflow is handled inside the product.