Confirm
Confirm active booking
SmartLock
Guest Digital Keys
Issue PIN or digital credentials for eligible stays and revoke access when the stay ends.
Front desk tied to financeNight Audit before closeOwner view without chasing reports
Tonight's control pointClean closeFolio, payments, rooms and audit exceptions visible before the day is locked.
Buyer pain
Guest access becomes a security risk when key expiry is not connected to checkout.
PREHOOS keeps the operational record, finance trail and management view connected so the team can act before the problem becomes a guest complaint, cash dispute or close exception.
What improves
Credential lifecycle tied to stay dates
Issue, update and revoke tracking
Guest notification support
Access audit visibility
Workflow
How PREHOOS handles the work.
Each step stays tied to the guest, room, department, payment, audit or finance record it affects.
Create
Create credential request
Send
Send provider command
Notify
Notify guest where enabled
Expire
Expire or revoke at checkout
Management visibility
Owners see the result, not departmental excuses.
This page is part of the PREHOOS sales story because hotel buyers care about control: what changed, who touched it, what remains unresolved and what it means for today’s numbers.
Operational activity stays connected to financial impact.
Exceptions remain visible until resolved or reviewed.
Managers can move from report to action without chasing departments.
Related PREHOOS workflows
Keep the buyer moving through the operational story.
Card Encoder Bridge
Support local bridge workflows for front-desk card encoding where hotel hardware requires a workstation encoder.
Energy Management
Map rooms to relays or energy devices, apply policies, send commands and review energy state logs.
Energy Policies
Define when room power should turn on or off around booking, check-in, checkout and manual override events.
Bring Guest Digital Keys into the same hotel truth.
See how the workflow connects to reservations, folios, Night Audit, accounting and owner visibility.