Connect
Connect provider or bridge station
Guest access
SmartLock
Connect guest access, room mappings, provider connections, bridge stations, staff access, commands and audit logs.
Front desk tied to financeNight Audit before closeOwner view without chasing reports
Tonight's control pointClean closeFolio, payments, rooms and audit exceptions visible before the day is locked.
Buyer pain
Keys should follow the stay lifecycle instead of depending on manual front desk memory.
PREHOOS keeps the operational record, finance trail and management view connected so the team can act before the problem becomes a guest complaint, cash dispute or close exception.
What improves
Guest key creation tied to booking context
Room-to-lock mapping
Provider and bridge station monitoring
Audit trail for access commands
Workflow
How PREHOOS handles the work.
Each step stays tied to the guest, room, department, payment, audit or finance record it affects.
Map
Map devices to rooms
Issue
Issue guest or staff access
Update
Update or revoke on lifecycle change
Review
Review command and access reports
Management visibility
Owners see the result, not departmental excuses.
This page is part of the PREHOOS sales story because hotel buyers care about control: what changed, who touched it, what remains unresolved and what it means for today’s numbers.
Operational activity stays connected to financial impact.
Exceptions remain visible until resolved or reviewed.
Managers can move from report to action without chasing departments.
Related PREHOOS workflows
Keep the buyer moving through the operational story.
Guest Digital Keys
Issue PIN or digital credentials for eligible stays and revoke access when the stay ends.
Card Encoder Bridge
Support local bridge workflows for front-desk card encoding where hotel hardware requires a workstation encoder.
Energy Management
Map rooms to relays or energy devices, apply policies, send commands and review energy state logs.
Bring SmartLock into the same hotel truth.
See how the workflow connects to reservations, folios, Night Audit, accounting and owner visibility.