Select
Select active guest room
Revenue
POS Room Service
Charge room service and hotel POS sales to the guest stay so restaurant revenue, folio balance and settlement stay connected.
Front desk tied to financeNight Audit before closeOwner view without chasing reports
Tonight's control pointClean closeFolio, payments, rooms and audit exceptions visible before the day is locked.
Buyer pain
Room service creates disputes when restaurant sales are not tied to the right room and guest.
PREHOOS keeps the operational record, finance trail and management view connected so the team can act before the problem becomes a guest complaint, cash dispute or close exception.
What improves
POS charges attached to active room bookings
Guest folio reflects room service activity
Settlement status visible before checkout
Audit trail across sale, room and folio
Workflow
How PREHOOS handles the work.
Each step stays tied to the guest, room, department, payment, audit or finance record it affects.
Post
Post service item or charge
Push
Push charge to folio
Collect
Collect payment or leave on room
Review
Review during checkout and Night Audit
Management visibility
Owners see the result, not departmental excuses.
This page is part of the PREHOOS sales story because hotel buyers care about control: what changed, who touched it, what remains unresolved and what it means for today’s numbers.
Operational activity stays connected to financial impact.
Exceptions remain visible until resolved or reviewed.
Managers can move from report to action without chasing departments.
Related PREHOOS workflows
Keep the buyer moving through the operational story.
Housekeeping
Control room status, tasks, checklists, inspections, attendants, amenities and productivity so front desk does not sell dirty uncertainty.
Housekeeping Task Management
Create daily task lists, assign attendants, monitor progress and keep supervisors informed without losing room readiness context.
Room States
Connect clean, dirty, inspected, occupied, vacant, out-of-order and maintenance states to the same room inventory used by front desk.
Bring POS Room Service into the same hotel truth.
See how the workflow connects to reservations, folios, Night Audit, accounting and owner visibility.