Track
Track current room state
Housekeeping
Room States
Connect clean, dirty, inspected, occupied, vacant, out-of-order and maintenance states to the same room inventory used by front desk.
Front desk tied to financeNight Audit before closeOwner view without chasing reports
Tonight's control pointClean closeFolio, payments, rooms and audit exceptions visible before the day is locked.
Buyer pain
Room state confusion leads to wrong check-ins, guest complaints and lost revenue.
PREHOOS keeps the operational record, finance trail and management view connected so the team can act before the problem becomes a guest complaint, cash dispute or close exception.
What improves
Live room readiness context
Cleaner arrival planning
Maintenance and out-of-order visibility
Better trust between front desk and housekeeping
Workflow
How PREHOOS handles the work.
Each step stays tied to the guest, room, department, payment, audit or finance record it affects.
Update
Update after checkout or cleaning
Mark
Mark maintenance holds
Inspect
Inspect and release
Expose
Expose availability to front desk
Management visibility
Owners see the result, not departmental excuses.
This page is part of the PREHOOS sales story because hotel buyers care about control: what changed, who touched it, what remains unresolved and what it means for today’s numbers.
Operational activity stays connected to financial impact.
Exceptions remain visible until resolved or reviewed.
Managers can move from report to action without chasing departments.
Related PREHOOS workflows
Keep the buyer moving through the operational story.
Inspections
Require supervisor review before a completed room becomes a released room for sale or check-in.
Amenities & Par Control
Track room amenities, par levels and usage so service quality does not depend on memory or informal requests.
Maintenance Handoffs
Turn room defects into visible work, maintenance requests and asset history instead of scattered chat messages.
Bring Room States into the same hotel truth.
See how the workflow connects to reservations, folios, Night Audit, accounting and owner visibility.