Guest
Guest searches dates on website
Let hotel websites check availability, rates, deposit rules and reservation payloads through the backend bridge before creating the booking in HMS.
PREHOOS keeps the operational record, finance trail and management view connected so the team can act before the problem becomes a guest complaint, cash dispute or close exception.
Each step stays tied to the guest, room, department, payment, audit or finance record it affects.
Guest searches dates on website
Bridge asks HMS for availability
Guest selects room and receives quote
Reservation is submitted through backend service
HMS returns booking result for operations
This page is part of the PREHOOS sales story because hotel buyers care about control: what changed, who touched it, what remains unresolved and what it means for today’s numbers.
Keep the buyer moving through the operational story.
Prepare room, rate, availability and reservation workflows for channel and booking partners.
Support gateway workflows for deposits, pre-authorizations, payment links, callbacks, captures and refunds.
Use API keys, webhooks and provider callbacks to connect PREHOOS with external systems while preserving source records.
See how the workflow connects to reservations, folios, Night Audit, accounting and owner visibility.